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Support Hub

Quick and easy access to resolve any issues or enquiries

Email Us

For general enquires please email us and the team will respond back as quickly as possible.

Online: Mon-Fri, 9am-6PM BST

Live Chat

Speak to us in realtime through out live chat. There’s no robots, just direct responses from the FXIFY™ team.

Online: Mon-Fri, 24 hours


All your queries regarding the FXIFY™ programs can be resolved by referring to our FAQs, which can be found right here.

Top 5 Questions

Check out our most frequently asked questions here or click the link before to see all of our frequently asked questions.

What happens if you lose money in a prop firm?
Traders may be subject to risk limits, suspended trading, or even termination if they consistently incur losses beyond the agreed-upon limits.
What are the pros and cons of being a prop trader?
Pros include access to capital, training, and potential high profits. Cons include risk of losses, performance pressure, and profit-sharing with the firm.
Do prop firms really pay out?
Yes, reputable prop firms do pay traders a share of their profits based on agreed-upon terms and performance.
What is a prop trading firm?
A prop trading firm is a financial company that provides capital to traders (prop traders) to trade the firm's money in financial markets, aiming to generate profits for both the trader and the firm.
Why do you charge a fee?
The FXIFY™ fee exists as a charge to cover the services you are using whilst being an FXIFY™ trader. This includes but is not limited to, the Meta trader services and the services of the broker. The good news is that you cannot lose more than this fee as any potential losses on the FXIFY™ Account are covered by us. On top of that, the fee is always reimbursed back to the trader and is available with his/her first performance Split from the FXIFY™ Account. The FXIFY™ programme is a highly valued service we offer, and therefore it is reasonably priced.
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Experienced Traders

Traders can take their trading to the next level and embark on their journey to become funded prop traders. Choose between a 1 phase, 2 phase or 3 phase account and customise it to suit their trading strategy.

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