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FAQs / All FAQs

All FAQs

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Everything you need to know about our platform, evaluations and how to set up your FXIFY™ account.
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All FAQs
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What to do if the payout button is greyed out?

What to do if the payout button is greyed out?

There are 5 possible scenarios:

  • You have an outstanding payout 
  • You breached your account 
  • You still have open trades
  • You are not in profit
  • You have not reached your payout date yet. (second payout and beyond) Please check your dashboard to check this.

For more information please contact our support team through live chat

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