Page background
FAQs / All FAQs

All FAQs

Everything you need to know about our platform, evaluations and how to set up your FXIFY™ account.

All FAQs
Chevron Right
General
Chevron Right
Getting Started
Chevron Right
Orders & Billing
Chevron Right
Payouts
Chevron Right
Platforms
Chevron Right
Rules
Chevron Right
Trading
Chevron Right

Do you still need help?

Everything you need to know about our platform, evaluations and how to set up your FXIFY™ account.
Speak to us
FAQs
/
All FAQs
/
If I have purchased add ons to my account, will I get a refund on them also?

If I have purchased add ons to my account, will I get a refund on them also?

Refunds are processed when a trader makes their first withdrawal, which is available on demand. We process 100% of the original order value placed by the trader. This does include any add-ons purchased.

 

 

Was this FAQ helpful?
YesNo

Recommended questions

I have paid for an FXIFY challenge, when will I receive my account details?

I have paid for an FXIFY challenge, when will I receive my account details? We will start processing your FXIFY account as soon as we receiv...

If I have a hard breach in my Funded account and there are profits, do I forfeit those profits?

If you have profits in your Funded account at the time of a hard breach, you will still receive your portion of those profits. For example,...

How will I see the charge on my Statement?

Charges come across in the name of FXIFY on your statements....
All FAQs
Chevron Right
General
Chevron Right
Getting Started
Chevron Right
Orders & Billing
Chevron Right
Payouts
Chevron Right
Platforms
Chevron Right
Rules
Chevron Right
Trading
Chevron Right

Do you still need help?

Everything you need to know about our platform, evaluations and how to set up your FXIFY™ account.
Speak to us
We’re bringing the best and brightest traders together.
on Discord
Join The Community